Once the mince pies were devoured and the crackers all pulled, we slowly but surely returned to our inboxes. Upon logging back in, the influx of ...
Over the holidays, while digesting food like one of those big snakes you see that’s swallowed a hippo, I found myself listening to some old episodes ...
Giving Tuesday is a global day of charity, designed to encourage generosity right after the consumer-heavy holidays of Black Friday and Cyber Monday. ...
Loyalty isn’t what it used to be. Gone are the days when points and discounts were enough to keep customers engaged. Today, loyalty is about building ...
Can you believe it? Today marks the 500th edition of our beloved Email Weekly! A half-decade of developer experiments, wild code and mind-boggling ...
These days, a typical shopping experience feels like juggling a wallet full of loyalty cards. Rewards, cashback, early access to gigs, discounts ...
Black Friday Cyber Monday (BFCM) is upon us—and, with it, a torrent of brand emails, push, and in-app messages battling for the attention of ...
Much like poetry, CRM is an art form that thrives on rhythm, structure, and form. When done well, it’s far more than a clinical tool or an unwanted ...
